Anxiety
For when anxious feelings hang around and don't always have a clear cause.
Neurodiversity
Understanding and navigating autism (ASD), ADHD, and AuDHD.
Trauma
Support for post-traumatic stress, PTSD and Complex PTSD (C-PTSD).
Grief and Loss
Support for bereavement, anticipatory grief, disenfranchised grief, ambiguous loss, cumulative grief, traumatic grief, and collective grief.
General Counselling
Helping with stress, relationship and communication difficulties, social difficulties, identity, health and life transitions, coping strategies, personal growth, and everyday life challenges and changes.
Fees
Free 15-minute Introductory Discovery Call: $0.00
Individual 50-minute session: $150.00
Note: Longer or shorter sessions can be arranged if required. A limited number of sliding-scale appointments may be available for those experiencing financial hardship. 'Three Session Counselling Packs' are also available at a slightly reduced rate.
Hope Haven Counselling also offers services to clients who are funded by some insurance schemes such as the National Disability Insurance Scheme (NDIS) - Plan Managed or Self Managed. Session length, fees, etc. are in accordance with the relevant legislation, rules, and policies applicable to each funding scheme.
Please contact Michelle directly to discuss.
Frequently Asked Questions
Questions and feedback are always welcome. If you can't find what you are looking for, get in touch.
Counsellors meet rigorous training, professional registration, supervision and ongoing professional development requirements. Sessions are affordable, with no additional gap fees or limits on the number of appointments. Referrals are welcome but not required. There can be shorter wait times and flexible scheduling. Flexible telehealth appointments provide convenient, accessible and effective counselling from wherever you are.
If I can't get to the phone, please leave a short message and I will aim to get back to you within 48 hours. Text messages can also be sent to 0493 894 744 to arrange a time for an introductory call or counselling session.
Yes. A free 15-minute introductory call is available with no obligation, or you can book a first session directly if you feel ready. Both options can be booked through the website.
Sessions are typically 50 minutes. Longer sessions can be arranged if required, or to meet the terms of different funding bodies or insurance schemes.
A brief form will be emailed to complete and return before your first appointment. Payment is usually processed at the time of booking. If you experience any difficulties, these can be discussed briefly by phone before your appointment.
Yes, with a few limitations related to serious risks for your safety, the safety of others, and court subpoenas.
I'll answer any further questions and we'll get to know each other a little. We'll also discuss what brings you to counselling. These sessions are for you, and we'll work on what is important to you.
At least 48 hours' notice is requested for cancellations or rescheduling, so the time can be offered to another client. Cancellations made with less than 48 hours' notice may result in the session fee being forfeited, unless exceptional circumstances apply.
Yes. A limited number of sliding-scale appointments are occasionally available for clients experiencing financial hardship. Get in touch to discuss.
Hope Haven Counselling is based in the Macedon Ranges, Victoria, and currently offers telehealth counselling to clients across Australia. Face-to-face sessions in the Macedon Ranges are available at carefully selected locations.
In-person counselling sessions at carefully selected locations throughout the Macedon Ranges is available by directly contacting Michelle. Telehealth sessions are available Australia-wide by video or phone. Get in touch to register your interest in an in person appointment.
Do you offer 24/7 crisis counselling support?
Important: Hope Haven Counselling does not offer 24/7 crisis counselling support.
If you or someone you know is in immediate danger, call triple zero (000).
The following crisis services are available:
Lifeline:
13 11 14
for anyone having a personal crisis
Beyond Blue:
1300 22 4636
brief counselling support
Suicide Call Back Service:
1300 659 467
for anyone thinking about suicide
Suicide Line Victoria:
1300 651 251
for anyone thinking about suicide
Open Arms:
1800 011 046
for veterans and their families
13YARN:
13 92 76
Aboriginal or Torres Strait Islander Crisis Support
Safe Steps:
1800 015 188
family violence support (Victoria)
Mens Line Australia:
1300 78 99 78
counselling and support for men
1800RESPECT:
1800 737 732
domestic, family and sexual violence support